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Effect of Emotional Coaching Program for Clinical Nurses on Resilience, Emotional Labor, and Self-efficacy

Journal of Korean Academy of Nursing 2020³â 50±Ç 3È£ p.419 ~ 430
KMID : 0806120200500030419
·ù°æ ( Ryu Kyung ) - Seoyeong University Department of Nursing

±èÁ¾°æ ( Kim Jong-Kyung ) - Dankook University College of Nursing

Abstract

Purpose: This study aimed to assess the effect of the emotional coaching program for hospital nurses.

Methods: The study used a non-equivalent control group pretest-posttest design, and participants included 60 nurses (30 in the experimental group and 30 in the control group) who worked at a general hospital. The experimental group attended four sessions, one per week, with each session lasting two and a half hours. Collected data were analyzed using descriptive statistics, Fisher¡¯s exact test, c2 test, t-test, paired t-test, and repeated measures ANOVA using SPSS WIN 23.0 program.

Results: Significant differences were shown between the experimental and the control groups regarding emotional labor (F=68.40, p <.001), resilience (F=48.77, p <.001), and self-efficacy (F=15.31, p <.001).

Conclusion: The emotional coaching program for nurses is useful for enhancing nurses¡¯ emotional labor management, resilience, and self-efficacy. In addition, this program may serve as a basis for providing emotional coaching to nurses in the future.
KeyWords
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Emotional Adjustment, Self Efficacy, Resilience, Psychological, Program Development, Nurses
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